Can I Change My Bill Due Date Metropcs

Thread Starter

this month i was late couple of days to pay my bill. information technology was due on the showtime, i paid on the third. service was disconnected for couple of days. no big deal. just i assumed since i paid on the tertiary it will conduct over and next months bill volition be due on the second or and then. imagine my surprise receiving a text reminding me that my bill is due on the kickoff. so i called customer service and after some hoopla was able to explain the situation and was told that billing date stays the same regardless of when i pay. i said hypothetically i practice not pay on fourth dimension and pay on the tenth. she said service volition be suspended after due engagement, it will resume on 10th, next bill will be due on the first of side by side month. if i want to change my billing date i gotta pay $five.00 + taxation for it.
is this for real?

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Yes. I've had Metro since February 'eleven and that's how it's been. I remember reading most that 3 years ago on these forums.
Nahh u can pay 5.00 to change the date to the third and whats so funny is that the longer you look to pay the bill you lose out on coin and have to pay them the whole price back . that'south why I hated metro pcs crusade u call up it is that fashion simply a large isn't
Please post your reasons for leaving forgive me for sounding similar a song lyrics
I don't see what the problem is. Metro is pre-paid. That means you pay for your service before y'all get it. It protects them from people that don't want to pay at all. Every bit far every bit the billing date, I don't encounter a trouble with a set-in-rock, un-movable (unless you lot pay a service fee) date. Simply because you pay a couple days late, doesn't hateful the company should move you billing engagement.
Thread Starter

it is prepaid! thats my signal. i should get a months service starting on the day i paid.
if information technology was mail paid or a contract, only then a stock-still billing engagement makes sense.
That'southward how pre-paid is. I had articulate as my internet service provider for a while and they are pre-paid as well. That's how they did things.
Yes, basically. Get-go off, I wouldn't let it become that late, but fifty-fifty if I did, I wouldn't look a company to modify my billing cycle considering I didn't pay my bill on fourth dimension. It was my fault (regardless if it was simply considering I chose not to pay, or if I was unemployed and couldn't pay) that I didn't pay, non the companies error.
Nahh I was saying this if your late v or more days they should allow y'all to change your due date since you lot paying for service that has been interrupted . so just pro rate information technology.
Thread Starter

reason and logic has left the building.
i am non saying its the visitor's fault. they should not take a fixed billing date information technology the offset identify. that is the pregnant of prepaid.
Ok. Well, I guess that you and I take differing thoughts on pre-paid.
1 of the great things about pre-paid though, is that it's not a contract and so nosotros tin can go else where. I wish you the all-time with your next service provider. Maybe Verizon or AT&T or even Aio will be better since you already said T-Mobile isn't good on your area.
you take a prepaid card from metro and don't have an actual account with them?
Yeah I dont really see the trouble with whole due date. I mean if that really is an effect so pay $5. I dont see this every bit being a matter o main either before that get brought up. If yous are saying calendar month to month with metro I would consider them a no contract not a prepaid. If you are buying minutes with them which some people however practice 10 I would say then aye call up of them equally prepaid but at this point in time I dont consider prepaid and no contract the same matter anymore. Its like this take you ever lived in an apartment that allow you go to month to calendar month after your first years lease was up? If you have could you get upwards to them and say well I wasnt living there the first 3 days of the month considering I was out of boondocks or what always and expect them to go well ok you can now pay u.s.a. on the tertiary of each month instead of the kickoff?
yeah, what happened to the OP is going to happen no matter where they go unless the OP wants to purchase infinitesimal cards.
Thread Starter

on boost yous get a months service starting on the day you pay regardless of your renewal date.
yeah, if y'all use their reboost card service where you're basically buying fourth dimension.
Thread Starter

not exactly.
you have a prepaid account on their system same as Metro. you tin can pay at their store, authorize dealer, payment centers, online and from your phone past calling or using their app. cash, credit, debit also the reboost card that y'all can buy. you can also opt for auto payments from your business relationship. only like Metro. but you lot get a month from the twenty-four hour period y'all pay.
then its settled, back to boost you go.
Thread Starter

just got off the phone with t-mobile prepaid customer service. their 30, 50, 60, 70$ prepaid plans give you lot thirty days service regardless of your bill renewal date starting on the day you paid. i asked my hypothetical question stating the filibuster for 10 days or 25 days every bit i stated before. does non affair at all.
the rep also explained that a prepaid account stays in system for 120 days even in the case of non-payment, transfers to a pay as y'all become account for some other 120 days before deactivation.
i am glad that t-mobile bought metropcs. eventually they will get rid of metro's heart ages old policies and bring to company up to date with the modernistic world. the customers volition be the winners.
i had to call metro'due south CSR iv~five times in the terminal three months, IMO t-mobiles CSR are way more knowledgeable.
I can concord with that I don't cringe when I accept a problem and call them its always pleasant
The MetroPCS faq states the second missed payment may event in account disconnection (although thats semantics since during the 'temporary suspension' your phone is but as useless) with the possibility of losing your phone number. So it is like you are paying $40,$50,$threescore a calendar month for you phone number, not the service (given that paying 29 days after your due date results in 29 days of no service and one day of service but with a full 30 days of reserving your phone number) Well.. once more... beyond the $$ making attribute of information technology (a policy patently tmobile doesnt follow but figured they would merely leave active when they bought metro), I tin can at least respect the phone number reservation side of Metros thought process. Having said that I think the OPs issue is that other services move your get-go date to your almost contempo payment and as well generally reserve your phone number longer on idle (unpaid) accounts. Im not thrilled virtually it myself (ive had other prepaid services that act more than prepaid even on and less 'billed') but at this moment the only telephone I have is my old metro telephone so switching is more painful than staying. Overall I dearest the service, I just retrieve this could be washed better.